Expertise
Project Management
Managing projects end-to-end across multiple clients resulting in over $1 million in annual revenue
Defining and maintaining project goals, scope, timelines, milestones, and deliverables
Ensuring high quality and on-time completion of projects; addressing changes in scope, strategy, and priority throughout execution
Producing clear and concise Statements of Work, project plans and procedure documentation
Content management, quality control and user acceptance testing
Account Management
Managing multiple client accounts generating over $1 million in annual revenue
Providing client consultation and support, driving project strategy, identifying and pursuing opportunities for account growth
Facilitating internal and external communication, working directly with large, fast-paced organizations
Reporting on project and account statuses; conducting meetings and issue resolution
Business Operations
Coordinating production staff activities, collaborating internally to plan company resources
Task delegation and scheduling, communicating requirements and monitoring budgets
Process/methodology analysis and improvement
Generating account revenue reports, forecasts, and billing summaries for invoicing
Skills
Typing speed: 90+ wpm
Advanced: Mac OS; Microsoft Windows; Microsoft Excel, Outlook, PowerPoint, Word; Adobe Bridge & Lightroom
Intermediate: Agile methodology, SDLC, film & digital photography, post-processing & printing
Basic: Google Analytics; Google Search Console; Adobe Illustrator, InDesign & Photoshop
Education
Ithaca College
Ithaca, New York
Bachelor of Science in Cinema & Photography
August 2006 - May 2010
Concentration in Still Photography, Minor in Women’s Studies
Experience
Block Club
Buffalo, New York
Operations Manager
March 2020 - present
clevermethod
Buffalo, New York
Account Executive/Manager
October 2018 - March 2020
Project Coordinator
August 2013 - October 2018
LocalEdge, a Hearst
Media Services Company
Buffalo, New York
Design Coordinator
November 2011 - August 2013
NBC Universal
Los Angeles, California
Photography Archive Intern
February 2009 - May 2009
Twentieth Century Fox
Film Corporation
Los Angeles, California
Still Photography Intern
January 2009 - May 2009