Nichelle Wheeler
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Hello, I’m Nichelle.

I’m an Operations Manager in Buffalo, New York. I love details, organization, process, technology, art, communication & collaboration.  

I’m passionate about women's health, equality & the environment. I enjoy traveling, photography, reading, yoga, running, nature, cooking & baking.

Expertise

Project Management

  • Managing projects end-to-end across multiple clients resulting in over $1 million in annual revenue

  • Defining and maintaining project goals, scope, timelines, milestones, and deliverables

  • Ensuring high quality and on-time completion of projects; addressing changes in scope, strategy, and priority throughout execution

  • Producing clear and concise Statements of Work, project plans and procedure documentation

  • Content management, quality control and user acceptance testing

Account Management

  • Managing multiple client accounts generating over $1 million in annual revenue

  • Providing client consultation and support, driving project strategy, identifying and pursuing opportunities for account growth

  • Facilitating internal and external communication, working directly with large, fast-paced organizations

  • Reporting on project and account statuses; conducting meetings and issue resolution

Business Operations

  • Coordinating production staff activities, collaborating internally to plan company resources

  • Task delegation and scheduling, communicating requirements and monitoring budgets

  • Process/methodology analysis and improvement

  • Generating account revenue reports, forecasts, and billing summaries for invoicing

Skills

Typing speed: 90+ wpm

Advanced: Mac OS; Microsoft Windows; Microsoft Excel, Outlook, PowerPoint, Word; Adobe Bridge & Lightroom

Intermediate: Agile methodology, SDLC, film & digital photography, post-processing & printing

Basic: Google Analytics; Google Search Console; Adobe Illustrator, InDesign & Photoshop

Education

Ithaca College

Ithaca, New York


Bachelor of Science in Cinema & Photography

August 2006 - May 2010

Concentration in Still Photography, Minor in Women’s Studies

Experience

Block Club

Buffalo, New York

Operations Manager

March 2020 - present

clevermethod

Buffalo, New York


Account Executive/Manager

October 2018 - March 2020


Project Coordinator

August 2013 - October 2018




LocalEdge, a Hearst

Media Services Company

Buffalo, New York


Design Coordinator

November 2011 - August 2013

NBC Universal

Los Angeles, California



Photography Archive Intern

February 2009 - May 2009





Twentieth Century Fox

Film Corporation

Los Angeles, California



Still Photography Intern

January 2009 - May 2009

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